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printer pix Complaint - Horrible Service - Slate Photo Pictures
printer pix Complaint

printer pix Complaint


Horrible Service - Slate Photo Pictures

It was difficult to make an order online because of their website issues so I waited a while on the phone to make one. I made the order on Dec 2 and after over 2 wks. I called and waited to speak with a representative for 30 min. to be told they had no idea what happened to my stagnant order. I was assured I should receive a tracking number that day or by the next but never received one via email. The same email that never got a reply to my inquiry before I called. I waited a couple days and called, again. Another long wait to be told they show guaranteed by Xmas and told that I should receive a tracking number, soon. It is 12/22 and still nothing! I am on the phone waiting, again, to speak to a person whom I presume will have nothing to tell me. This was a special order for my Mother that has a photo of my Grandparents. We lost my Grandfather a couple months ago. This slate photo was of my Grandparents wedding day and was going to mean a lot to my Mother. I have nothing but a promise to her that eventually I hope to receive it. Horrible Service I would not trust with anything to anyone!

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