printer pix Complaint

printer pix Complaint

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Printerpix is the absolute WORST - Canvas Print


DO NOT! I repeat DO NOT! EVER! do business with Printerpix.com. This is the worst customer service I have ever received. The groupon may seem like a good deal but I can guarantee you it would be well worth your money to spend more with another company.
I purchased a Groupon with the intention of getting a canvas for a Christmas gift. Everything I read on their FAQ indicated I would receive it well before Christmas. I spent $5 for the groupon for the initial canvas print and an extra $20 for upgrades in the quality and for shipping.
When it was obvious I was not going to recieve it in time for Christmas I began emailing their customer service. Each email took weeks to reply and had very little information.
When you track your order there are updates ranging from 0-25% 25%-50% and so on. My order made it to 50% and stayed there for WEEKS. Then one night while checking it went back down to 25%...then down to 0% again. WHAT THE HELL!? I finally got someone on the phone (they only accept calls 2 days a week) he told me that my print had been shipped and there must be some error with MY computer.
Nothing came. Another week later, after weeks and weeks of demanding refunds I get an email saying No it had not shipped it had been reprinted due to poor quality and was finally on the way.
I just received it and it looks terrible. I am almost embarrassed to give it to the person.
This review does not do the company justice. I cannot put into words my frustration, disappointment, and disgust with this company. Hopefully it will soon be out of business so they cannot scam others.


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