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printer pix Support Ticket - Lake Mary, - Bad Product / Horrible Customer Service

printer pix Support Ticket - Lake Mary,

Bad Product / Horrible Customer Service - slate print

Created By: AWalker13's Picture AWalker13 Last Reply: AWalker13's Picture AWalker13
Priority Level: [High] Status: [Open]
Created: 3 years ago Last Updated: 3 years ago
Department: N/A Replies: 0
Product: slate print

I ordered 2 Custom Stone Slate Photo from Groupon. What a horrible experience.

The first photo I ordered was such poor quality, I figured it was the photo I sent in. The 2nd one I ordered, I used my professional Nikon camera & the photo had brilliant colors. When I finally received my slate photo, the quality was so poor, the kids look like ghosts. I've sent emails to Printerpix for a week & FINALLY got a response today that said I could have returned it, but my time has run out.

Shame on this company for their poor quality of product and shame on them even more for their crappy customer service. I spent decent money on the shipping after the purchase of the Groupon. These were Christmas gifts that are now going in the trashcan.

Arline


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